TERM 4, 2019: 14 OCTOBER 2019 – 22 DECEMBER 2019

WEEK 1-3: SITXCCS008 Develop and manage quality customer service practices

WEEK 4-6: SITXCOM005 Manage conflict

WEEK 6-10: SITXFIN003 Manage finances within a budget

 

All classes of these units will be held on following class room:

Wednesday (8:00 AM - 1:00 PM);  Room # 2; Thursday & Friday (8:00 AM - 4:00 PM), Room # 1; Trainer: Arif Khan 

Please remember, you are required to maintain minimum 80% attendance per week and completed all assessments within given time-frame. The College is required to report the breach of the student visa condition relating to course progress (unsatisfactory attendance and poor performance) to the Department of Home Affairs (DHA). This may lead to the loss of your visa. Please feel free to communicate with your class trainer if you have any query/issue.

Assessment submission week:

SITXCCS008 Develop and manage quality customer service practices- Week 3 (last class day of enrolled batch)

SITXCOM005 Manage conflict- Week 6 (last class day of enrolled batch)

SITXFIN003 Manage finances within a budget- Week 9 (last class day of enrolled batch)